Replacement or Refund—Your Choice!

If there’s a problem with your order, just give us a bark (or, you know, an email) at info@duggos.com. We’ll either send out a replacement or issue you a full refund—whichever tickles your fancy.

What We Need From You

To help us solve the problem quickly, please include your order number, a brief description of the issue, and, if possible, a photo of the offending product. This helps us understand what went wrong and how we can fix it.

We’re Here to Help

No matter the issue, we’ve got your back (and your dog’s too). Our goal is to ensure every experience with Duggos leaves you and your furry friend grinning from ear to ear. So don’t hesitate to reach out—we’re here to make sure everything goes off without a hitch.

So go ahead—shop with confidence, knowing that we’ve got your back every step of the way!