Who We Are

Duggos is a Delaware-based company dedicated to providing top-quality, products for your four-legged friends. When you shop with us, you’re not just a customer—you’re part of the Duggos pack!

Using Our Site

When you visit www.duggos.com, you’re welcome to browse, shop, and enjoy all the dog-friendly content we have to offer. However, by using our site, you agree to play by the following rules:

1. Be Nice: Treat our site and fellow customers with respect. No biting, growling, or leaving a mess in the comments section.

2. Personal Use Only: Duggos is meant for personal shopping and enjoyment. Please don’t use our site for commercial purposes without our permission.

3. Honest Info: When you create an account or place an order, please provide accurate information. We love a good mystery, but not when it comes to delivering your dogs bed!

Orders and Payments

We aim to make shopping at Duggos as easy and enjoyable as a game of fetch. Here’s how it works:

1. Placing an Order: When you place an order, you’re making an offer to purchase our products. We’ll send you an order confirmation, but the sale isn’t final until we process and ship your order. We reserve the right to cancel or refuse any order (though we’d rather not—our goal is to keep everyone happy!).

2. Payment: All prices are listed in GBP or USD depending on your location. We accept various payment methods, including credit cards and PayPal. Payments are processed securely because we know that keeping your financial info safe is as important as your dogs sleep.

3. Shipping: We ship anywhere within the UK & USA (sorry, European friends!). We offer free shipping on all orders, and you can expect your goodies to arrive in 2-4 business days. For more details, check out our Shipping Policy.

Returns and Refunds

We want you and your pup to be 100% satisfied with your purchase, but we understand that sometimes things don’t go as planned. We’re happy to offer replacements or refunds if something’s not quite right. For the full scoop, visit our Return Policy.

Intellectual Property

All content on Duggos—including text, images, logos, and product descriptions—is the property of Duggos and is protected by intellectual property laws. You’re welcome to browse, share, and enjoy our content, but please don’t use it for commercial purposes without our permission. In other words, look but don’t touch (unless you’re buying, of course!).

Privacy

We take your privacy seriously. When you share your personal info with us, we treat it with the same care and respect we give to your dogs needs. For more details, check out our Privacy Policy.

Disclaimer of Warranties

Duggos products are designed to help calm your dog and enhance their sleep, but every dog is different. We can’t guarantee that our products will work for every pup, and we’re not responsible for any allergic reactions or other issues that may arise. Please read the product descriptions carefully before use and ask questions if unsure.

Limitation of Liability

To the fullest extent allowed by law, Duggos is not responsible for any damages or losses that may result from using our products or our website. We’re here to help and provide great service, but we can’t be held liable for things beyond our control

Governing Law (The Legal Stuff)

These terms are governed by the laws of the state of Delaware. Any disputes that arise will be handled in the courts of Delaware. By using our site, you agree to resolve any issues through these channels.

Changes to These Terms (Because Even Dogs Need a Little Change Sometimes)

We may update these terms from time to time, so check back occasionally to stay in the loop. If we make significant changes, we’ll do our best to let you know. Your continued use of the site means you agree to the new terms.

Contact Us (We’re All Ears!)

Got a question, comment, or just want to chat? Reach out to us at info@duggos.com.

Thanks for joining the Duggos pack! We’re thrilled to have you and your pup on board.